Santa Express 2024

Booking information

Tickets are available ONLINE ONLY - please do not call, message or email to make a booking as we will not be able to help.

Seats on the train are allocated if you wish to sit together the only way to guarantee this is to make 1 booking for the whole party. If you wish to add other guests to an existing booking please give us a call on 01484 865727 where we can check availability, add on the extra guests and take payment.

NO DOGS ARE ALLOWED ON OUR SANTA EXPRESS SERVICE - If you would like to bring your four legged friend please book on our Santa Paws Service

Children under the age of 16 Must be sat with an adult.

The time you are selecting is your TRAIN DEPARTURE TIME

These services feature illuminations and flashing lights at the stations, on the train and in the grotto. Please consider this when making bookings for those with sensitivities to flashing lights

The last service on Christmas Eve (24 December) features a small fireworks display. Please consider this when making bookings for those with sensitivities to flashing lights and/or loud noises

VOUCHERS, OFFERS, PROMOTIONS, DISCOUNTS ARE NOT VALID FOR THIS EVENT.

CANCELLATION & REFUND POLICY

Once purchased, tickets are non-refundable and non-exchangeable unless the service is cancelled by Whistlestop Valley. If a service operates as scheduled but a ticket holder is unable to attend/use their tickets, no refund will be given.

Full terms & conditions can be found here: https://www.whistlestopvalley.co.uk/terms-conditions

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SANTA EXPRESS

NO DOGS ARE ALLOWED ON OUR SANTA EXPRESS TRAINS - Service Dogs Accepted - If you would like to bring your four legged friend please book on our Santa Paws Service

What’s happening on the day?

Return steam train ride from Clayton West Station to Shelley North Pole. The time you select is your train departure time, please be on the platform around 15 minutes before this time. Seats on the train are allocated if you wish to sit together the only way to guarantee this is to make 1 booking for the whole party. If you wish to add other guests to an existing booking please give us a call on 01484 865727 where we can check availability, add on the extra guests and take payment.

Clayton West Station: Where your Christmas Adventure Begins:

25 minute Christmas Elf Show in The Shed. You will be given your allocated Elf Show time slot at the time of booking, this will be before your Santa Express Train departs. Please note The Shed will NOT be open for playing or seating for any of our Christmas events.
Unlimited rides on the Clayton Flyer, unlimited use of the Jumping Pillow, use of the Playground, Crazy Golf & Pedal Cars. Please note the Crazy Golf & Pedal cars will close at 16.30pm due to planning regulations.
Unlimited small fairground ride (subject to availabilty, the fairground rides are not owned by Whistlestop Valley)
Gift shop for your last minute Christmas gifts
Firebox Cafe serving a festive menu, hot food will be served one hour before we close.

Shelley - North Pole

One-on-one meeting with Father Christmas in his grotto with a gift for the children
Reindeer food station, make up a bag of magical reindeer food to take home
Write your Christmas wish and hang it on the Wishing Tree in Wishing Tree Wood
Edible festive treat for all guests over 12mths, please select at the time of booking
Complientary festive tipple for all adults, please select at the time of booking
Unlimited juice/water for the children
Look our for Father Christmas’s cheeky elf making Christmas Mischief – see if you can spot them!
Tram platform rides at the North Pole
The Turntable dessert parlour will be open at the North Pole

IMPORTANT INFORMATION

The train ride and visit to Father Christmas lasts approximately two hours (e.g. the 10am train will return at 12pm, the 11.20am train will return at 1.20pm etc.)
Visitors are welcome to arrive from the time stated on your ticket and stay until activities close at 7pm
Visitors on the 6pm departure will return to Clayton West at approximately 8pm and all facilities (except the toilets) will be closed by that time

Santa Express Timetable

The Santa Express will run on the following dates: 23rd* & 24th* November, 29th, 30th November. 1st, 6th, 7th,8th, 13th, 14th, 15th,20th, 21st, 22nd, 23rd and 24th** December 2024
Trains will depart at: 10am*, 11.20am, 12.40pm, 2pm, 3.20pm, 4.40pm, 6pm**

*The 15.20pm departure train will only run on this day

**The 6pm train will not run on 24th December. The last train on that date will be the 4.40pm departure

Santa Express Ticket Prices

Adult: £25.95

Child (over 12mths): £29.95

Infant (under 12mths) WITH GIFT: £15.95

Concessions, family tickets, discounts, vouchers, promotions, passes & offers are NOT available/valid on Christmas services
All bookings incur a £1.80 booking fee per transaction (not per ticket)
All bookings incur a £2.10 postage fee
Advance booking is necessary – online only!

Age Categories for Gifts

PLEASE NOTE: the age you choose when booking dictates the age-appropriate gift given by Father Christmas. If your child's age is towards the end of a category, we advise moving up to the next age category:

Under 12 months
1-2 year old
3-5 years
6-9 years
10-13 years
14-17 years

Terms & Conditions

Once purchased, tickets cannot be cancelled and are non-refundable
If the event goes ahead and a ticket-holder is unable to visit for whatever reason, we regret that tickets cannot be refunded, cancelled, transferred or exchanged
For a full list of Ts & Cs, please visit https://www.whistlestopvalley.co.uk/terms-conditions. By booking tickets, you are agreeing to our Ts & Cs