**ONCE AN ENTRY SLOT IS FULL, IT WILL BE REMOVED FROM THE BOOKING OPTIONS**
Our BIG ADVENTURE general admission ticket allows access to:
- Unlimited return train rides to Shelley Station
- Unlimited rides on The Clayton Flyer (miniature ride-on railway)
- Unlimited access to the playgrounds at Clayton West and Shelley Stations
- Unlimited access to The Shed, our new undercover activity space
- Unlimited access to The Pillow, our new JUMPING PILLOW
- Access to the cafe at Clayton West
- Access to The Turntable dessert parlour at Shelley Station
- Access to the picnic areas at Clayton West and Shelley Stations
When buying a BIG ADVENTURE ticket, you'll select an entry timeslot NOT a train departure time. Your chosen timeslot is when you should ARRIVE on site. Please do not arrive earlier as we will be unable to admit you.
ENTRY TIMESLOTS: 10:00-11:30, 11:30-13:00, 13:00-15:15.
Tickets should be purchased online, in advance of your visit. This can be done at any time before arrival subject to availability. In-person bookings on the day are not currently accepted, and we regret that we cannot accept telephone or emailed bookings on the day. To avoid disappointment, please ensure you have made your booking online before you arrive.
If you are an Annual Pass Holder, or have a voucher/offer to use, please scroll down to the section at the bottom of this page for info on how to book.
Annual Pass Holders
If you are an Annual Pass Holder, you should have received a letter from us detailing your booking instructions. If you haven't received your letter, or you're having issues booking, please contact the railway on 01484 865727 or firstname.lastname@example.org. Bookings should be made online and will be subject to availability.
Complimentary Ticket Holders / Ticket Offers / Vouchers Holders
If you wish to use a complimentary ticket, pass, voucher or offer you have received, you will need to contact the railway at email@example.com to make a travel reservation at least 48 hours in advance, or follow the instructions for online booking found on some tickets/vouchers. When doing so, you will need to provide the details found on the voucher, so please have this handy when booking. Without it, we will be unable to make a booking for you. Please note you will also be required to hand the voucher into the Ticket Office on the day of your visit. We regret that bookings will be subject to availability.
GROUPON voucher holders should book online: please choose BIG ADVENTURE tickets and select the date/time you are after. Please select a FAMILY TICKET and then proceed through the booking until you reach the CHECKOUT page. On the Checkout page, you will need to enter the Groupon code found on your Groupon voucher (starts with “grnp2”) into the 'OFFER CODE' box. Please do not add any additional tickets to this booking or the code will not work. Any other tickets must be booked via a separate booking. If you require assistance, please email firstname.lastname@example.org at least 48 hours before you wish to visit and include a picture or screenshot of your Groupon voucher including the voucher redemption code, your name, contact telephone number and the date/time you wish to travel. Without that information, we will be unable to assist you. Please note that Groupon vouchers are only valid for BIG ADVENTURES tickets, not for event days, Little Adventures tickets or Young Engineers days.
Max Card Holders
If your child is a Max Card holder, you are entitled to a special discount of a half price child's ticket when purchasing a full adult ticket on BIG ADVENTURE services only (not available at special events). In order to access this special discount, you will need to contact the railway at email@example.com to make a travel reservation at least 48 hours in advance. When doing so, you will need to provide the details found on the Max Card so please have this handy. Without it, we will be unable to make a booking for you. We regret that bookings will be subject to availability.
REMEMBER: Your Max Card also entitles you to 10% off all purchases in our gift shop (needs to be presented at the till)