1st, 8th, 15th plus 20th & 21st December 2023
Tickets are available ONLINE ONLY - please do not call, message or email to make a booking as we will not be able to help.
Seats on the train are allocated. If you wish to sit together the only way to guarantee this is to make 1 booking for the whole party. If you wish to add other guests to an existing booking please give us a call on 01484 865727 where we can check availability, add on the extra guests and take payment.
The time you are selecting is your TRAIN DEPARTURE TIME
Please be on the platform 15 minutes before your departure time.
Please DO NOT BE LATE as we maybe unable to accomodate you on a later departure train
NO DOGS ARE ALLOWED ON OUR SANTA EXPRESS SERVICE - If you would like to bring your four legged friend please book on our Steam Into Christmas our opening ceremony
Children under the age of 16 MUST be sat in a carriage with an adult.
These services feature illuminations and flashing lights at the stations, on the train and in the grotto. Please consider this when making bookings for those with sensitivities to flashing lights
Festive Friday bookings DO NOT include the Magic Show at Clayton West, if you wish to visit the Magic Show please book on our Santa Express Event.
VOUCHERS, OFFERS, PROMOTIONS, DISCOUNTS ARE NOT VALID FOR THIS EVENT.
CANCELLATION & REFUND POLICY
Once purchased, tickets are non-refundable and non-exchangeable unless the service is cancelled by Whistlestop Valley. If a service operates as scheduled but a ticket holder is unable to attend/use their tickets, no refund will be given.
Full terms & conditions can be found here: https://www.whistlestopvalley.co.uk/terms-conditions
Festive Fridays will only run on 2 dates during December - Dates & Prices Below.
NO DOGS ARE ALLOWED ON OUR SANTA EXPERIENCE TRAINS - Service Dogs Accepted
Infant tickets - Under 12 month. Tickets MUST be purchased for any child under the age of 12 month and will recieve an exclusive Whistlestop Valley keepsake gift from Santa in his grotto at Shelley North Pole
The time you select is your train departure time, please be on the platform around 15 minutes before this time.
Please DO NOT BE LATE as we maybe unable to accomodate you on a later departure train
Seats on the train are allocated if you wish to sit together the only way to guarantee this is to make 1 booking for the whole party. If you wish to add other guests to an existing booking please give us a call on 01484 865727 where we can check availability, add on the extra guests and take payment.
What’s happening on the day?
Clayton West Station: Where your Christmas Adventure Begins:
Shelley - North Pole
IMPORTANT INFORMATION
Festive Friday Timetable & Prices 2025
Friday 5th December - 13.20pm/14.40pm/16.00pm/17.20pm/18.20pm - Adult £22.95 Child 1-16 £27.95 Infant under 12 month £7.95
Friday 12th December - 13.20pm/14.40pm/16.00pm/17.20pm/18.20pm - Adult £22.95 Child 1-16 £27.95 Infant under 12 month £7.95
Age Categories for Gifts
PLEASE NOTE: the age you choose when booking dictates the age-appropriate gift given to the child by Santa. If your child's age is towards the end of a category, we advise moving up to the next age category. Please ensure that you select the correct age category. If you select the wrong age category please email us at info@whistlestopvalley with your order reference number immediately, changes cannot be made on the day.
Booking Terms & Conditions