Tickets are available ONLINE ONLY - please do not call, message or email to make a booking as we will not be able to help.
Seats are allocated. Any tickets booked together on one order will be seated together.
These services feature illuminations and flashing lights at the stations, on the train and in the grotto. Please consider this when making bookings for those with sensitivities to flashing lights
VOUCHERS, OFFERS, PROMOTIONS, DISCOUNTS ARE NOT VALID FOR THIS EVENT.
CANCELLATION & REFUND POLICY
Once purchased, tickets are non-refundable and non-exchangeable unless the service is cancelled by Whistlestop Valley. If a service operates as scheduled but a ticket holder is unable to attend/use their tickets, no refund will be given.
Full terms & conditions can be found here: https://www.whistlestopvalley.co.uk/terms-conditions